Frequently Asked Questions

Using public transport
Using public transport, take JR train to Atami station and use a bus to MOA Museum of Art (departing from Rank 8 of the bus terminal). The bus ride takes about 7 minutes.

Driving to the museum
From Tokyo (southbound trip): use Tomei Expressway, then Odawara-Atsugi Road. Take Odawara-nishi exit onto Seishō Bypass. From Ishibashi exit, take R135 toward Atami, using Manazuru Blue Line along the way, then follow sings to the museum.
From the Shizuoka area (northbound trip): use the Tomei Expressway and take Numazu exit, then follow the Izu-Jukan Expressway until Prefectural Route 11 (Nekkan Road). Take this road toward Atami, then follow signs to the museum.
If coming by the New Tomei Expressway, the exit for the Izu-Jukan Expressway is Nagaizumi Numazu.
Click here for further information.

There are parking spaces available and free of charge. They are situated near the museum entrances (Escalator entrance and 3rd floor entrance). The parking areas near the 3rd floor entrance have 200 parking spaces.

The museum opening hours are between 9:30 and 16:30. Last admission is at 16:00. The Museum is closed on Thursdays except national holidays. It may also be closed at other times such as during the new year’s holiday season (please inquire for details)

Admission to the Museum is 2,000 yen for adults and 1,400 yen for students. Junior high school students and younger children can enter free of charge.

A group concession rate, applicable to a group of 20 or more people, is 1,800 yen per person.

We offer some advance tickets, which are available from convenience stores, online ticketing service Ticket Pia, some hotels/inns in Atami city and select travel agents.
*Please inquire at your accommodation/travel agent if they offer the advance tickets.

We provide coin-operated lockers near the Escalator Entrance and the 2nd floor information desk in the main building. You need 100-yen coins to operate them. The money is redeemed after use.
Large items that do not fit in a locker may be deposited at the reception.

Our facilities are equipped with slopes, accessible toilets and other features catering to the needs of wheelchair use. Please note that wheelchairs cannot access the Tea Garden and the escalator passage. Wheelchair users are asked to arrive at the 3rd floor entrance for entry to the museum. We also offer wheelchairs to use in the museum. Please inquire at the reception.
*The number of wheelchairs is limited.

You can use a stroller in the Museum. We also offer free-of-charge strollers. Please inquire at the reception. Please note that, for safety reasons, we may ask not to use strollers during busy hours. Also note that strollers are not allowed into the Tea Garden and the escalator passage area.

We have a membership program, the Museum Member’s Club. The annual membership fee is 10,000 yen, and members enjoy free entry throughout the year. Click here for further information.

There are a Japanese restaurant, Hana-no-Chaya, and soba noodle restaurant, Nijo-shinmachi, in the Tea Garden

La Pâtisserie du musée par Toshi Yoroizuka Opening hours: 11:00 - 16:00 (order before 15:30)
Japanese cuisine & sweets Hana-no-Chaya Opening hours: 11:00 - 15:30 (order before 15:00)
Nijo-shinmachi Sobanobou Opening hours: 11:00 a.m. - 3:00 p.m.

We offer a café stand the café on the first floor with tables and chairs by a large window. A teahouse Ippaku-an is situated in the Tea Garden, where you can enjoy matcha and sencha green tea.

・the café Opening hours: 9:30 - 16:30 (order before 16:00)
・Teahouse Ippaku-an Opening hours: 10:30 - 16:00

Our museum shop the shop is situated on the first floor.

Still photography is permitted for personal, noncommercial use only. Loaned artworks may not be photographed. Monopods, tripods and selfie-sticks as well as use of flash is prohibited inside the museum site. Please be considerate of other visitors while taking photos (no pushing others or taking too long for taking photos). Photographs taken must not be duplicated or distributed for commercial purposes.

You can use pencils to take notes, but ink-based items such as fountain pens, ball-point pens and painting brushes are not permitted.

All images published on the Museum website and other publications are copyrighted and cannot be used outside the scope of personal use under the Copyright Act.

Free Wi-Fi can be accessed in the escalator passage and the main building. Please inquire at the reception for further information.

Infants are welcome in the Museum. Please note, however, that we may have to ask to interrupt your visit to galleries in a case where your infants disturb other visitors.

While at the Museum, please contact the reception in the main building or at the escalator entrance. Otherwise, please contact the Museum by phone.