Guide
Visit Guidance and Policies
To help us ensure that our visitors have a pleasant and enjoyable experience in the museum and to maintain an optimal environment for the museum collection, visitors are kindly asked to observe the following. Thank you for your understanding.
- No flash photography in the galleries. Loaned exhibits may not be photographed.
- Use of monopods, tripods and selfie-sticks is prohibited anywhere in the museum.
- Taking photos for commercial purposes is strictly prohibited.
- No smoking within the museum site including outdoors (except in the designated smoking cabin).
- Do not touch the exhibits or display glass panes.
- Fountain pens, ball-point pens and painting brushes may not be used inside the galleries as they may damage the exhibits on display.
- Food and drinks must be consumed in designated areas (restaurant, café, etc.)
- Hazardous items may not be brought into the museum site.
- No loud noises or talking loudly in the galleries.
- Animals and plants may not be brought into the museum site (except guide dogs and other assisting animals).
- Umbrellas and parasols are not allowed in the museum. Secure umbrella racks are provided at the entrance.
- Please refrain from using mobile or smartphones to make/receive calls inside the galleries.
Online tickets
Official online tickets are available at a discount compared with tickets purchased at the Museum ticket window.